All elite tiers (Silver, Gold, and Diamond Members) are eligible to roll over elite qualifying nights. If a hotel ceases to be a hotel within the Hilton Portfolio, all stays subsequent to such date will not be eligible to earn Hilton Honors Points regardless of when the reservation was made. Youll have to call in for that one. Member benefits are not transferable to any other individual. Some exceptions apply: At Hampton Inn or Homewood Suites by Hilton hotels, earn 10 Base Points for every US dollar spent on your room rate only. Bonus Points earned on Base Points do not count toward Elite tier qualification. Specifically excluded from the definition of "stay" are the following types of ineligible stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; unauthorized Members staying on Go Hilton Team Member or Family & Friends Travel Rates; stays secured utilizing Hilton Grand Vacations Club and Hilton Club timeshare programs, Hilton Grand Vacations marketing packages with a sales presentation requirement; complimentary or barter rooms; NET Group rates; Series Group or IT Group rates; contracted Entertainment or Encore rates; third party websites bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase. Elite Rollover Nights will be applied toward earning and maintaining Elite tier status to meet the night qualification for the Diamond Elite tier. If you are a new Member, credit will be accepted for any stay occurring within 30 days prior to enrollment in the program. We encourage you to choose a unique password and update it every three to six months to ensure maximum security. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. Upgrades exclude executive suites, villas and specialty accommodations/floors/towers (which may include, but not limited to, "Vista," "Villa," or Club accommodation types), subject to the discretion of the hotel. Nothing in the Hilton Honors Program Terms and Conditions is intended or shall be construed to create or establish any agency, partnership or joint venture relationship between Hilton Honors and the Marketing Partners. It was an incorrect amount and I sent an e-mail to flyertalk@hilton.com explaining the whole thing. A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. The Program Terms and Conditions set forth here in supersede all prior Program Terms and Conditions. Enjoy complimentary Continental Breakfast at select brands outside the U.S . The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. and excludes taxes, service charges, rebates and commissions. Fees are based on the number of Points a Member transfers out of the account. You can redeem Hilton Honors Points online, on the Hilton Honors App, or by calling +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or by contacting your local Hilton Reservations and Customer Care center. Activate your online account Not a member? After 365 days, the gifted member's status will change to the tier status that they would have earned without the gifted status in the previous calendar year. Keep your Hilton Honors account active to avoid your Points expiring: simply stay at any hotel in the Hilton Portfolio, earn points with a Hilton Honors credit card, earn or redeem Points with any Hilton Honors partner, buy Points or donate Points, or register for a Hilton Honors promotion. For the Stay" places the hotel front and center, elevating the role and importance of the stay at a time when lodging advertising is a sea of sameness, featuring overused . You will receive your Hilton Honors number during your call with Hilton Reservations and Customer Care. Your login is always executed through a secure connection. Any transfer remains within the sole discretion of Hilton Honors Any decision made by Hilton Honors in response to a request for transfer is final and not subject to further review or dispute. Any Points, Certificates or benefits which Hilton Domestic Operating Company Inc. deems in its sole discretion to have been transferred, sold or assigned in violation of Program Terms and Conditions may be confiscated or canceled. Members who achieve 60 eligible nights within a calendar year will be able to gift Gold status to another member of their choice. However, as a Hilton Honors member, you may be eligible for special rates which are visible only when you are signed-in to the website. Hilton Honors also reserves the right to terminate the Point Purchase Program with six (6) months general notice. double night credit) are also eligible and will be added to the total amount of rollover nights in excess of the number of nights required to gain elite tier status. Home Your account Hilton Honors Reservations Hotel information Example: If a member receives a gift of Gold status on June 1st, 2022, then the Gold status would expire on June 1st, 2023. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount. The Hilton Honors Event Planner program is available to any Hilton Honors member, including, but not limited to, individuals, professional meeting and event planners, individuals booking events on behalf of their employer (including B2B Pooled Accounts), tour operators, and travel agents/travel sellers/conference planners that book a qualifying event. Altered Rewards are void. Participating hotels within the Hilton Portfolio and Reward types may change at any time without notice at Hilton Honors sole discretion. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points. Please call the hotel for further assistance. Rewards cannot be redeemed for cash, prizes or credit. On-property benefits are not awarded in the following circumstances: Reservations booked through a non-Hilton-direct booking channel or a non-designated GDS, third party website or any other channel; Rates available on "opaque" websites where the hotel brand and specific hotel are not known until the booking is made, or Third party hotel packages or travel packages not booked through one of the eligible channels; Booking ineligible stays, (as defined in the Accrual of Points section) unless hotel contract has specific benefits included. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops. In the case where room rental/room hire is included as part of a per person meeting package, awarding points on a portion of the package is at the discretion of the hotel. The use of a PIN was removed from Hilton Honors accounts on April 22, 2015. On the left hand side, youll see a column with different sections. Eligible nights include both paid and reward stays (including Points & Money Rewards stays) and count toward the achievement of the Milestone Bonuses. Points purchased under the Point Purchase Program are subject to the Terms and Conditions of the Hilton Honors Program. The maximum number of nights able to be rolled over into the next calendar year is capped at the number of nights required to secure Diamond status for the following year. When redeeming Points online, via phone or the mobile app for Hotel Reward Stays or exchanging Hilton Honors Points for airline miles through Reward Exchange, Points will be deducted from the Member's account automatically upon Member completing the redemption transaction. Bonus Points earned on Base Points do not count toward Elite tier qualification. Some Rewards may be available to print when redeeming online. As a member, you can earn and maintain elite tier status based on the stays, nights, or Hilton Honors Base Points earned in any calendar year. to keep accumulated hilton honors points, the member must take one of the following actions within a 24 consecutive month period: (a) stay at a hotel within the hilton portfolio pursuant to the terms herein; (b) earn hilton honors points through any third party source of hilton honors point accumulation, including a hilton co-branded credit card, The link's located on the top right-hand side of the main page. Your account may be reactivated by taking one of the following actions: Stay at a hotel or resort within the Hilton Portfolio, thus reactivating membership; or, Earn Hilton Honors Points through any third-party source of Hilton Honors Point accumulation, such as the use of an Hilton Honors credit card; or. 5th Night Free: For every Standard Room Reward stay of five or more nights, every 5th night is free. I understand that I can unsubscribe from offers and promotions by changing my subscription preferences in my Hilton Honors profile. Endorsed by all sit amet, hilton honors stay request missing stay to honors points guy! To change the location of a Reward Stay reservation, the Member must first cancel the existing Reward Stay reservation and then book the new Reward Stay reservation at the desired property. Private Hilton Honors Reservation Number in the U.S. and Canada: 1-800-4HONORS. Member status What are the Hilton Honors membership tiers? For example, if a member achieves Diamond status on November 1, 2020 (for the current year or to maintain status for the subsequent year), a completed year at Diamond status would not occur until November 1, 2021. Each Hilton Honors Member is limited to making six (6) transfers to other member accounts and six (6) Hilton Points Pooling transactions per calendar year. Members will have twelve months from the date Program termination is announced to accumulate Points and redeem a desired Reward. Multiple vouchers may be redeemed at the same time. Requests must be received at Hilton Reservations and Customer Care within six months from the date of activity. Members can earn and maintain Elite tier status based on stays, nights, or Base Points earned in any calendar year. Travel Rewards are normally valid for one year from date of issuance though Hilton Honors may, from time to time, offer Rewards with shorter validity periods. Any elite qualifying nights earned through a promotional offer (i.e. The Hilton Honors Daily Food & Beverage credit is available to members in the United States based on eligibility, at participating brands and their designated credit values. Outside the U.S.: +1-800-449-4155. Learn more about using Points for hotel rewards. It for additional rates apply the trading platforms such as an award credit cards for air where the missing request. Any points beyond these limits will not be posted to any Member's account. Internet Access may not be complimentary in meeting spaces or at properties with a resort charge. The sale or barter of any Hilton Honors Points, Certificates, Rewards Confirmations or other Hilton Honors benefits other than by Hilton Honors is prohibited. Hilton Honors Points may not be earned for any reason (including as a My Way benefit) for or during ineligible stays, including, without limitation, folio charges, (i.e., the charges on your hotel bill) incurred during ineligible stays. If you are making a reservation by phone, please request Hilton Honors Discount. Hilton Honors Discount is only available for up to two rooms per member per stay. All Rewards are subject to certain restrictions. No only nights earned in 2022 count toward gifting status achievement. A no show will not earn you base points. When you reach Silver, Gold or Diamond status, you receive the added recognition and rewards of elite status including extra Hilton Honors Bonus Points for every qualifying stay, special on-property benefits and recognition, and exclusive reward opportunities. Two weeks later and no points awarded . To gift status, the members has to share the Gold or Diamond claim code with a friend and family member. No sign up or action is required to earn elite rollover nights. If a member achieves 100 eligible nights within a calendar year then they will be able to gift Diamond status to a member of their choice. Rollover nights do not count toward the Milestone Bonus. Checked out of HI Bremerton, WA two weeks ago. The credit is per person (up to two people) in one guest room per stay. Any Reward obtained in that manner without the required consent will be considered to have been fraudulently obtained and deemed void. If at least one night of the Member's stay is a reward stay booked with Hilton Honors Points, the entire stay is considered a "reward stay". You can fill it up with the pertinent information. Under the new policy, if your account is inactive for 24 consecutive months, your total Point balance will expire. The member who is gifting the status must elect which other member will receive the gifted status by 11:59pm EST on January 31st of each calendar year. It should post by 24h-48h, give it some time especially if you had a weekend stay. Hilton Honors Points can be earned for hotel stays only at hotels within the Hilton Portfolio. To request credit for missing rooms, please call +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or contact your local Hilton Reservations and Customer Care center. No sign up is required to activate any of the milestone bonuses. Once a status has been gifted to another member, no change can be made during the same year to remove or change that status. Learn more about how to buy, give and receive Hilton Honors Points. This means that Hilton Honors may make changes that affect, but are not limited to, hotels within the Hilton Portfolio, travel partner affiliations, rules for earning Hilton Honors Points, redeeming Hilton Honors Points, rules and procedures for the use of Rewards, continued availability of Rewards, Reward types, and the features of special offers. Locations /. Submit a request Submit a request Please choose your issue below - Submit a request Suggest a restaurant Missing reward Site feedback Member privacy request Add your restaurant If the hotel makes any adjustments to an item from your receipt after you have checked out, those modifications do not appear on the online version of your receipt. 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